Possible Errors and Solutions

From Fastbrokerswiki

Jump to: navigation, search


LOGIN & ACTIVATION ERRORS AND SOLUTIONS

Successful activation with proper License Key, User Name, Password, and Trading Environment would have a green check mark symbol during Activation Process.

Confirmation for Successful License Activation Process -- click twice to view it in full screen
TIP:
After a successful License Activation process, user would need to read the License Agreement prior to Installation process. 


POSSIBLE ACTIVATION ERRORS AND SOLUTIONS

Click twice to view it in full screen
 This error occurs when you inputted the wrong information (either the Username or Password).

Please contact Customer Support for your login information; or search through your old files containing the confirmation email.
Click twice to view it in full screen
 This error happens when you have used a non-working License Key.

Please make sure that you have entered the key accurately and that it is still active. If the platform still cannot get validated, please contact Customer Support.
Click twice to view it in full screen
 This error arises when there the platform has no connection to liquidity providers or a clearing firm, and therefore cannot launch.

Please contact Customer Support to add in datafeeds to your PathFinder Trader™ platform.
Click twice to view it in full screen
 This error happens when you have used an expired License Key.

Please contact Customer Support or your broker for help.


POSSIBLE LOGIN ERRORS AND SOLUTIONS

Click twice to view it in full screen
 This error occurs when you inputted the wrong information (either the Username or Password).

Please contact Customer Support for your login information; or search through your old files containing the confirmation email.
Click twice to view it in full screen
 This error arises when there the platform has no connection to liquidity providers or clearing firms, and therefore cannot launch. Another possible caused is the environments are disabled on the brokerage side.

Please contact Customer Support, or your broker, to enable/add in datafeeds to your PathFinder Trader™ platform.
An error where you have a Live Account connection to a clearing firm or a liquidity provider, however, the connection is disabled on the server side. Please contact Customer Support, or your broker, to activate datafeeds in your PathFinder Trader™ platform.
Retrieved from "http://www.fastbrokers.com/wiki/index.php/Possible_Errors_and_Solutions"
Personal tools
Browse:
Support:
From The Forum:
Disclaimer
Fast Trading Services,LLC 2004-2012 © All rights reserved.Use of this web site implies full acceptance of our Privacy policy , Risk Disclosure and Terms and Conditions . All rights reserved.
FastBrokers® is a division of Fast Trading Services LLC, a member of the NFA - National Futures Association (ID:0342002) and a registered Independent Introducing Broker with the CFTC - Commodity Futures Trading Commission.
Stay Connected!
Risk disclosure: Trading on Foreign Exchange, Futures and other leveraged derivatives products carries a high level of risk and may not be suitable for all investors. Leverage may work for you as well as against you creating additional risk and loss exposure. You should carefully consider your financial status, trading objectives and risk appetite. You could lose all or more than your initial investment , therefore you should invest only funds that if lost will not change your lifestyle. Educate yourself on the risks associated with these products and seek advice from an independent financial or tax advisor if you have any questions. System response and order placement speed may vary depending on several factors, including market conditions, trading volume, system availability, internet connection and other factors.

† Some products may not available in all countries. LMAX products not available in the United States of America. Descriptions of products in this website are do not represent an offers to sell those products in countries where such sales are illegal or the products are otherwise unavailable. Although we strive to provide you with useful and accurate information, our statistical data such as spreads, average spreads, execution times and other data contained on this website are for informational purpose only and they cannot be deemed suitable for trading decision or for dispute purposes. This statistical data has certain limitation and it doesn’t take into account market volatility, volume, system availability, computer performance, internet connection speed, geographical location, and other factors which may delay or otherwise affect your prices and trade execution. Price can change quickly in fast market conditions, resulting in an execution price different from the price available at the time order is submitted. Data on this website is not in updated in real-time and it may not be representative of all data available nor guaranteed to be error-free. For additional information on local product availability and our statistics, please contact one of our licensed brokers at +1.818.545.9955.
 
support